Frequently Asked Questions

Everything you need to know about EAGLE 1 home products and services.

What is the standard shipping timeframe for EAGLE 1 products?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer a warranty on your home hardware and materials?

Yes, all EAGLE 1 products come with a standard 1-year manufacturer warranty against defects in materials and workmanship to ensure your home projects are built to last.

What is your return policy for home improvement items?

We offer a 30-day return policy for unused items in their original packaging. Please note that custom-cut materials or special orders may be subject to a restocking fee.

Can I track my order once it has been dispatched?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a secure and seamless checkout experience.

Are your metal and roofing products weather-resistant?

Yes, our metal products are engineered with high-quality coatings designed to resist corrosion, UV damage, and extreme weather conditions common in residential environments.